Terms & Conditions for Aqua Haul Marine Services

Understanding your rights and obligations when engaging with Aqua Haul's comprehensive marine services and utilizing our digital platforms. Our terms are designed for clarity, ensuring fair and transparent business relationships.

Introduction to Our Professional Agreements

These Terms & Conditions govern your use of the Aqua Haul website and all marine services provided by Aqua Haul. By accessing our website or engaging with our services, you signify your acknowledgment and agreement to these terms. This document details the scope of our agreements, effective dates, company responsibilities, and contact information for further inquiries.

Effective Date: 15th February 2024

We recommend reviewing these terms periodically as they may be updated to reflect changes in our services or regulatory requirements. Notification of significant changes will be communicated via our website or direct correspondence where applicable.

  • Company Name: Aqua Haul
  • Registered Address: Unit 3B, 17 Ocean View Terrace, Plymouth, Devon, PL4 0SE, United Kingdom
  • Email for Inquiries: [email protected]
  • Phone: +44 1752 506789
Official Aqua Haul legal document, symbolising clarity and agreement
Our commitment to transparency in all agreements and interactions.

Marine Services Agreement Terms

This section outlines the specific terms governing all marine services provided by Aqua Haul, from vessel management to cold chain logistics and consultancy. We define our commitment to service delivery, financial procedures, and client responsibilities to foster clear and effective partnerships.

Aqua Haul commits to delivering services as detailed in the agreed-upon Service Quotation and Contract. We specify service levels, key performance indicators, and expected timelines in direct consultation with the client, ensuring all deliverables align with UK maritime standards and client objectives. Any modifications to service scope must be mutually agreed upon in writing.
Invoices for services rendered will be submitted according to the payment schedule outlined in your service contract. Payment terms are typically 30 days from the invoice date, unless otherwise specified. Late payments may incur interest charges at a rate of 2% above the Bank of England base rate, levied monthly. All pricing is clearly presented prior to agreement.
Cancellation terms vary based on the nature and duration of the service contract. Specific cancellation clauses, including notice periods and applicable fees, are detailed within each individual service agreement. Clients are advised to review these terms carefully. Early termination may result in forfeiture of deposits or payment of a cancellation fee to cover preparatory expenses.
Clients are expected to provide accurate and timely information, ensure access to necessary resources (e.g., vessels, documentation), and cooperate fully with Aqua Haul's team to facilitate efficient service delivery. Delays or additional costs incurred due to non-compliance with client responsibilities may be charged accordingly.
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Transparent agreements form the bedrock of successful marine partnerships.

Liability, Insurance & Risk Management

Aqua Haul operates with the highest standards of safety and care. This section clarifies the frameworks for liability, insurance, and risk allocation to protect all parties involved in our marine operations, particularly relevant for operations around Plymouth and the wider UK maritime sector.

  • Limitation of Liability: Aqua Haul's liability for direct loss or damage arising from our services is limited as per the terms specified in individual service agreements, and in no event shall exceed the total fees paid for the specific service from which the liability arose. Exclusions apply to indirect or consequential losses.
  • Insurance Requirements: While Aqua Haul maintains comprehensive public liability and professional indemnity insurance, clients are responsible for ensuring adequate insurance coverage for their vessels, cargo, and personnel during periods of engagement with our services, unless otherwise agreed and specified within the contract.
  • Force Majeure: Aqua Haul shall not be held liable for any delay or failure in performance caused by circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, embargoes, fire, floods, epidemics, or adverse weather conditions impacting maritime operations.
  • Indemnification: Clients agree to indemnify and hold harmless Aqua Haul, its officers, employees, and agents from any claims, damages, liabilities, costs, and expenses arising from the client's breach of these terms or their negligent actions.
  • Emergency Procedures: Our protocols for managing emergency situations are robust. However, liability in such events will be assessed in accordance with UK maritime law and the specific terms of the service agreement.
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Protecting your interests through comprehensive risk management.

Website Use & Intellectual Property

This section delineates the permitted uses of the Aqua Haul website and clarifies the intellectual property rights associated with our content and services, applicable to users across the UK and beyond.

  • Permitted Usage: Our website is intended for informational purposes regarding Aqua Haul's services. You may view, download, and print pages for personal or internal business use, provided you do not modify the content and retain all copyright and proprietary notices.
  • Intellectual Property Rights: All content on this website, including text, graphics, logos, images, and software, is the property of Aqua Haul or its content suppliers and is protected by UK and international copyright laws. Unauthorized reproduction or distribution is strictly prohibited.
  • Prohibited Uses: You may not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of Aqua Haul's services; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
  • Third-Party Links: Our website may contain links to third-party websites. These links are provided for your convenience only. Aqua Haul has no control over, and is not responsible for, the content or privacy practices of such other sites.
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Protecting your digital interactions and our proprietary content.

Have Questions About Our Terms?

We believe in complete clarity and are here to provide any clarifications needed regarding our service agreements or website terms.

Contact Us for Clarification